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DriveTime Automotive Group

Engaged Employer

Terrible work/life balance, kick you out to the curb when you're no longer useful to them - Customer Experience Guide DriveTime Automotive Group Employee Review

2.0
Nov 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent salary and commission bonus structure

Cons

Expect to stay past a minimum of 1-2 hours every shift They make you do calls after hours to drive in traffic the next day, only to conveniently "forget" that it happened when upper management asks about it to make themselves look better Don't let them catch you skimming through the work flow just so that you can get out at a decent time.. they'll fire you a week before you get your bonus :)

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DriveTime Automotive Group Response
2y
Thank you for sharing your experience as a Customer Experience Guide. It is great to hear you enjoyed the compensation package during your time with DriveTime. Work-life balance is crucial, and we apologize if you felt that the expectation to stay past the minimum shift duration was excessive. We understand the importance of clear communication and will address the concerns you raised about after-hours calls. It's important that our team members feel valued and that their efforts are recognized appropriately. Thank you for sharing your experience, we wish you the best in your future endeavors.

Explore other reviews about DriveTime Automotive Group

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Always busy, good pay, decent hours

Cons

Upper management regularly rolling out new initiatives that hinder dealerships ability to sell.

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DriveTime Automotive Group Response
2w
Thank you for sharing your experience as an Assistant Manager. We're glad to hear you enjoyed the fast-paced environment, competitive pay, and work-life balance the role provided. As our business evolves, we're continually looking for ways to improve processes and better serve both our customers and employees. Feedback from team members helps us evaluate these efforts and identify opportunities to enhance the experience for everyone involved. Thank you for sharing your experience, we wish you all the best in your future endeavors.
1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Break room Covered work area good lighting

Cons

Deceptive Company policy that is hard to access (Need to create a case with HR to review policies that are not easily located). Management over work with little notice for demand of Overtime. Management Typically uses google search to base their decisions instead of consulting their diagnostic team. Over demand of core job responsibilities ( Doing more than what you agreed to do upon hire). If Something was missed or not performed a certain way management will stop your production to show what you did wrong with the expectation that you will still hit production targets. Management also tends to talk down instead of a coaching approach. If you happen to go above and beyond (which is hard to do) little rewards come your way ( Things that wont come). Typical work shifts consists of maintaining a pace that is hard to achieve to always hit targets even if several roadblocks are in the way that you cant avoid. Overall working here I found it difficult to effectively communicate with management or other co-workers. * Working here I have personally experienced Sexual harassment and sexual assault, I have informed management and have heard no update on that topic other than "talked to said employee". Then Said Employee's behavior changed and found it extremely difficult to perform duties.

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