Call center employee - Anonymous employee Duke Energy Employee Review

4.0
Sep 3, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, competitive pay. Opportunity for advancement.

Cons

In the call center you are an essential employee and you are expected to be there during inclement weather. So be prepared for that, hotel arrangements are provided. During storm events mandatory overtime is enforced and regular schedules are abandoned.

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5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive and kind work environment, people are generally motivated.

Cons

Work pace can be slow, not many assignments at times.

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid Mileage and flexable schedule

Cons

long workday and can be called

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