DE Review - Customer Service Agent Duke Energy Employee Review

3.0
Feb 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Pros are the work from home option

Cons

The pay is low, and training doesn’t prepare you much for the actual thing, extreme micromanage environment

Explore other reviews about Duke Energy

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Keep in mind this is in the eyes of an intern but: - employees are friendly and willing to help if asked - lots of learning opportunity - projects in which you can apply what you learned - lenient WFH

Cons

- the quality of your project can be dependent on which team you are on and your mentor guiding you

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

opportunities to advance within the company.

Cons

Being a large company, bureaucratic structures exist for the good and bad.

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