Demanding & toxic environment - Call Center Customer Service Supervisor Duke Energy Employee Review

2.0
Mar 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefit were reasonable. Pension was an option when I started.

Cons

Hiring process rushed and accepting applicants that didn't have much work ethic. High turnover among new hires. Work environment is very toxic among leadership. Not much support or development for those in leaderships within this department.

Explore other reviews about Duke Energy

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Keep in mind this is in the eyes of an intern but: - employees are friendly and willing to help if asked - lots of learning opportunity - projects in which you can apply what you learned - lenient WFH

Cons

- the quality of your project can be dependent on which team you are on and your mentor guiding you

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

opportunities to advance within the company.

Cons

Being a large company, bureaucratic structures exist for the good and bad.

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