Good company/Bad job of organization - Customer Service Representative Duke Energy Employee Review

3.0
May 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Good company and benefits, decent bonuses

Cons

Terrible at being organized. You go to a department and they have known for weeks you are showing up and they act surprised you are there. Management not forthright and constantly changing. Can’t get a decent raise due to “budget”.

Explore other reviews about Duke Energy

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Keep in mind this is in the eyes of an intern but: - employees are friendly and willing to help if asked - lots of learning opportunity - projects in which you can apply what you learned - lenient WFH

Cons

- the quality of your project can be dependent on which team you are on and your mentor guiding you

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

opportunities to advance within the company.

Cons

Being a large company, bureaucratic structures exist for the good and bad.

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