Durham Regional Hospital - the Stepchild of Duke Health System - Anonymous employee Duke Health Employee Review

1.0
Mar 3, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Part of Duke University Health System, so super benefits. Financially challenged with FTE's not approved unless a patient care/safety issue, so plenty of opportunities for people in support roles to take on additional responsibility and puff up the resume. On-site cafeteria, coffee shop and gift shop.

Cons

Politics, politics, politics! It takes an Act of Congress to get anything done. So many approval levels to do something as simple as replace a broken chair. Nurses receive disproportionate praise here. Granted the ones I knew and worked with were phenomenal people, but there are many other jobs critical to making the hospital successful. Turnover was a problem and rumored to have the highest turnover rate in the Duke system. Some departments turned over completely every few years and others couldn't keep someone in the department manager position. The hospital is located in a depressed area reportedly nestled against gang territory. I don't know how true that is, but I was accosted several times in the parking lot in broad daylight by mentally altered people looking for the emergency room or begging for change.

Explore other reviews about Duke Health

5.0
Mar 20, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

Great working environment and supportive staff

Cons

Nothing I can think of at this time

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Duke Health Response
2mo
Thank you for your kind words about Duke Health the culture, and most of all the people that make our health system great. We are happy to have your partnership in advancing health together!
3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a pretty good starting point if you are wanting to get your foot in the door working on the administrative side of healthcare. Engaging with patients can be very rewarding and if you enjoy customer service (especially hospitality or food service) this can be a great role that feels similar to interacting with patrons, but you don't have to work weekends, there's very good benefits, and you don't have to work 12 hours a day.

Cons

There are a lot of issues both with Duke Hospital and the Eye Center itself. Duke University Hospital is on the college campus so you will have to pay for parking. You aren't paid well, even with the $20 minimum wage increase, it's still only about $40,000/year but with having to pay for parking... even the cheapest garage at $95 a month, that's $1,140 a year gone from your check. There is no "free" parking even close to the hospital, so they really screw you there. The Eye Center has struggled with processes in the clinic and management is run ragged. There are too many employees that don't care much for the job they are doing and Duke makes it incredibly difficult to hold those employees accountable and for management to make proper layoffs.

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