Good place to work, may take a while to climb the ladder - Anonymous employee Duke Health Employee Review

4.0
Jul 19, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great reputation within the industry, great place to start a career. Good organizational leaders, fantastic and overly competitive benefit package.

Cons

Not as many opportunities as you may think - have great talent at the very top, but lots of mediocre employees below. Advancement seems to be based more on number of years than ability. Many "Duke lifers" here, which makes it difficult to progress in the organization.

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5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Scheduling is quite flexible working 3 12s

Cons

Holiday pay is only for major holidays not Christmas Eve

3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a pretty good starting point if you are wanting to get your foot in the door working on the administrative side of healthcare. Engaging with patients can be very rewarding and if you enjoy customer service (especially hospitality or food service) this can be a great role that feels similar to interacting with patrons, but you don't have to work weekends, there's very good benefits, and you don't have to work 12 hours a day.

Cons

There are a lot of issues both with Duke Hospital and the Eye Center itself. Duke University Hospital is on the college campus so you will have to pay for parking. You aren't paid well, even with the $20 minimum wage increase, it's still only about $40,000/year but with having to pay for parking... even the cheapest garage at $95 a month, that's $1,140 a year gone from your check. There is no "free" parking even close to the hospital, so they really screw you there. The Eye Center has struggled with processes in the clinic and management is run ragged. There are too many employees that don't care much for the job they are doing and Duke makes it incredibly difficult to hold those employees accountable and for management to make proper layoffs.

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