Okay job - Patient Service Associate Duke Health Employee Review

3.0
Aug 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Wonderful patients The workload is manageable Good work hours

Cons

Underpaid Favoritism Not enough support from management Some try to micromanage

Explore other reviews about Duke Health

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Scheduling is quite flexible working 3 12s

Cons

Holiday pay is only for major holidays not Christmas Eve

3.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is good for an administration job that is patient facing. They have good heath insurance options. They are willing to train people thathave not used their systems.

Cons

No paid holidays, you have to use your PTO bank. They changed to a time management system that is unforgiving. You know have to have PTO in your bank to even ask for PTO. No negitive PTO option. They have a point system for calling out and being tardy. That stays on your file for 13 month with no way to lose the point. Implementing a self service system that questions jobs security.

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