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Duluth Trading Company

Engaged Employer

Flex CSR - Customer Service Representative (CSR) Duluth Trading Company Employee Review

3.0
Aug 30, 2022
Recommend
CEO approval
Business Outlook

Pros

As a flex agent, you have more control over your schedule you can pick up and drop shifts easily. However, when picking up shifts, you have to be in the same tier as the person whose shift you will pick up, and it can't overlap with your current schedule.

Cons

Although I am listed for 20 hours a week as a flex agent, I am lucky to get 4-12 hours a week, especially when it's slow. Peak season is the only time when I can expect to get the hours I am listed at. Although, I will probably be expected to work nearly full shifts during that time.

Explore other reviews about Duluth Trading Company

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy straight forward work with incentives during November and December

Cons

Will make you do so many things that you did not sign up for on a whim

4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teams to work with great work -life balance

Cons

Some customers are hard to handle

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