No Company is Perfect, Are You? - Anonymous employee Dungarvin Employee Review

4.0
Aug 11, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dungarvin faces a big challenge to not only provide supports and services to a community of people who have an enormous variety of needs, but also to find and hire quality staff who have the very special ability and patience to work with these individuals and their needs. The company's job is helping people and consistently finding people to do that very important and special job is a huge challenge. Additionally, the money to pay the staff who help these people is dependent on a fluctuating government from the national level down to the local level, and those elected individuals opinion on the importance of people with disabilities and their needs. Then, let's include that each state laws can be different and Dungarvin needs to know them all in order to provide services and pay employees. That's a lot to juggle. Add on top of that making sure you're a financially stable company? Yeah... Dungarvin has its work cut out for them. In my observation, the company has always put quality of services first. Respecting and responding to the choices of people in need of supports. That said, when you depend on 4,000 people to provide those services for you, there are bound to be some problems. But as soon as they are brought to management's attention, I've never seen quicker response. I've worked for Dungarvin for several years and in that time I've switched positions and supervisors and locations. What I can tell any potential employee is when you prove yourself to be a valued employee, Dungarvin knows this and appreciates it and will do what they can to help you stay satisfied. If you want to be hired just to get a job to make money, this place is not for you. You have to be able to find the reward in what you do, over how much you make. That's what happens when you're in the social services field. The reward comes from the actions of the job, not the paycheck. I've seen many employees from direct care to top management stay for decades. I've seen employees who have lasted less than a month. You have to consider when you apply here, why you are applying? To help people, care about people, assist them with life goals? Then please, join the Dungarvin team! They need more people like you.

Cons

In my years here, sometimes I feel that Dungarvin bites off more that it can chew. This can impact employees by increasing pressure and duties on a temporary basis, and sometimes while the process is unfolding, that "temporary basis" can feel like it lasts forever. Dungarvin sometimes loses valuable employees to burn out or even leaving the company in this way, from direct care on up, which is disappointing. Additionally, because each state operations has different needs/supports, consistency is often very lacking. Re: pay and benefits, and employee appreciation, I think they are relatively decent, but I also think they can do better, if the owners really wanted to. While much of pay comes from outside funding sources, and that directly limits pay rates, I think Dungarvin could reevaluate some things to make employee appreciation/valuation in non-pay ways a higher importance.

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Pros

Teamwork is amazing. N questions go unanswered

Cons

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1.0
Apr 15, 2026
Recommend
CEO approval
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Pros

The clients are great and the best part about the job.

Cons

Management and Training Deficiencies Ineffective Leadership: On-site management consistently fails to engage in direct training or oversight. Supervisory duties are frequently abdicated to senior staff members who lack formal training authority, leading to inconsistent onboarding. Lack of Professional Development: Management is unresponsive to internal mobility requests and fails to honor promised compensation structures. Pay increases are routinely delayed or ignored, requiring excessive self-advocacy from staff. Hostile Work Environment: There is a culture of verbal discouragement and professional "berating," particularly when staff members address exhaustion or request standard time off. Operational and Clinical Mismanagement Medication Errors: There is a recurring pattern of medication mismanagement. Rather than addressing systemic flaws, management shifts culpability onto individual staff members when discrepancies are reported. Neglect of Client Care: Management has repeatedly declined to seek necessary medical intervention for clients (e.g., insomnia treatments), leading to unsafe conditions for both the client and the staff member on duty. Dishonest Reporting: Documentation regarding client activities and milestones is frequently falsified or significantly embellished, misrepresenting the actual quality of care provided. Ethical Violations and Safety Concerns Unsafe Behavioral Interventions: I witnessed multiple instances of staff using inappropriate and unauthorized redirection methods, including the use of spray bottles and unnecessary physical force. Inadequate Emergency Support: During overnight crises, administrative guidance was negligent. I was once advised to leave a distressed client outside at 1:00 AM rather than receiving actionable assistance. Retaliatory Conduct: Following my resignation, management engaged in unprofessional behavior by contacting me via personal social media platforms to deliver threats regarding future employability.

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