Customers over Employees. - Shift Lead Dutch Bros. Employee Review

2.0
Jul 18, 2020
Recommend
CEO approval
Business Outlook

Pros

Fun environment. You get paid to make sugar coffee with your friends and listen to cool music. Free drinks (2) on shift. Employee pricing off-shift for drinks. Discount mugs. Free shirts/sweatshirts/beanies every month dependent on the season. COCHA employee conference.

Cons

Dutch expects so much from their employees but do not listen or support them. Boise in particular has an overwhelming disconnect between the people in charge and the people who actually do all the grunt work. Shift leads get a 50 cent raise to get completely exploited. The company says that we are a family and that leads employees to feel indebted to go above and beyond the $7.75/hour pay grade. It is very cliquey. If you aren't in with the regionals, good luck.

Explore other reviews about Dutch Bros.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

So much fun, always busy and nice tips

Cons

None, the experience was so great

3.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

community, free drinks, decent pay, positive atmosphere

Cons

extremely socially draining and sometimes fake

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