Pros
Friendly peers, with DBAZ offering 2 free drinks per day. Easy to get days off, and thorough training. Mostly kind customers, easy to balance as a student.
Cons
Management has favorites, rules apply to some and not others, and are extremely uptight with rules. Forced customer interactions, with a “leave your personal life at the door” mentality. You are scolded for expressing frustration, and can get in trouble from word-of-mouth with zero proof. VERY LITTLE opportunity for growth with an unlivable wage, unless you are willing to work full time. Shift supervisor makes only a dollar more than Broista, with an incredible increase in workload inside and outside the shop. Expected to withstand extreme heat with ice packs that do not help, and take orders in the rain. Tips are not usually much, since everything is split between 5-7 people.