Horrible organization, great colleagues - Client Services Dynata Employee Review

1.0
Sep 11, 2011
Recommend
CEO approval
Business Outlook

Pros

- The colleagues are great; dedicated, talented, but mostly very nice people to work with but also hang out with after work - SSI Europe works mostly in online market research industry, and it's a dynamic market.

Cons

- Top management is completely incompetent. Their only concern is for their own wallets, and employees are pushed to work to the maximum without (extra) compensation - Problems are never solved, because top management always reacts to issues instead of pro-actively preventing them from happening - even when employees alert them and offer solutions - You don't get promoted unless you have a friend in higher management - There are no clear career paths, nor internal vacancies for manager's functions - Women and minorities have very little chance of getting a high position. Not a single women in the management board, even though there are more than 10 people in it - One big political mess - employees have to continuously clean up management's mess It shouldn't be a surprise turnover is excessively high. Several people have had a burn out at this company

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5.0
Nov 11, 2025
Recommend
CEO approval
Business Outlook

Pros

flexable hours and reliiable pay for the hours you work. paid bi-weekly

Cons

you had a quota of calls you had to have daily and complete surveys. I could not make people answer their phones. i had to keep people on phone to complete surveys. some surveys would take 30mins! i could get completes. but i got cussed at and screamed at very regularly. i could still get a complete survey even being cussed at. but they kept making itarder with new quota requirements. it became a job that was way too stressful. hours dried up after presidential election. it wasnt very reliable on hours.

2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Peers are dedicated to each other and success of the team.

Cons

8+ presidents club winners have resigned in the last 12 months. North America sales leadership operates at a sales manager level and not a strategic thinker or executive leader. Comp plan is designed to hit 90-95% goal and not pay commissions.

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