Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Dynata

      Engaged Employer

      Dynata reviews

      Dynata review - Customer Service Representative Dynata Employee Review

      4.0
      Oct 17, 2022
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home on my schedule

      Cons

      Based off of how many serveys you do or you loose ur job when you’re not guaranteed people will answer or take ur servey

      avatar
      Dynata Response
      3y
      Working from home is one of the greatest aspects of our call center positions, and we are glad you enjoyed it. How and if respondents answer calls is never guaranteed, which is why we are restructuring our points system to account for this. We greatly appreciate your patience, as this can be one of the more difficult parts of cold calling. As for communication, our leaders aim to do their best to respond to messages in a timely manner. However, there is only so much our managers can do from a virtual capacity, especially given the ratio of call center agents to managers. This is why we have the additional automated troubleshooting system for backup. Thank you for your feedback and best of luck in the future.

      Explore other reviews about Dynata

      5.0
      Nov 11, 2025
      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexable hours and reliiable pay for the hours you work. paid bi-weekly

      Cons

      you had a quota of calls you had to have daily and complete surveys. I could not make people answer their phones. i had to keep people on phone to complete surveys. some surveys would take 30mins! i could get completes. but i got cussed at and screamed at very regularly. i could still get a complete survey even being cussed at. but they kept making itarder with new quota requirements. it became a job that was way too stressful. hours dried up after presidential election. it wasnt very reliable on hours.

      2.0
      May 29, 2026
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Peers are dedicated to each other and success of the team.

      Cons

      8+ presidents club winners have resigned in the last 12 months. North America sales leadership operates at a sales manager level and not a strategic thinker or executive leader. Comp plan is designed to hit 90-95% goal and not pay commissions.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Dynata jobs | Dynata salaries | Dynata benefits | Dynata interviews
      Dynata reviewsDynata Customer Service Representative reviewsDynata review