Used to be Great - Then the new Fl. Regional............ - Management ECI Group Employee Review

3.0
Jul 12, 2015
Recommend
CEO approval
Business Outlook

Pros

at first it was great....nice sense of family , team events, plenty of employees......but then, despite the success of the apartment industry and being told that the last few years were the best financially company wide- staff cuts were made, bonuses took a major plunge, budgets were unobtainable ....just cheap attitude overall.

Cons

1.Extremely micromanaged by irresponsible and unqualified RPMs 2.CHEAP 3.Managers have NO authority or ability to make decisions. We are told to tel residents and prospects "NO" over and over, but if they get a corporate employee on the phone - they fold immediately making them look like heroes and the property staff look like jerks. 4.Just because a property can be run with 2 office and 2 maintenance , doesn't mean it should be - properties are different and demands are higher on some due to product quality and location. Get a clue. 5. Hire Regionals that actually know what they are doing 6. Stop giving one person multiple titles and roles for the pay of one!!! Too many of your employees are on "the verge" of walking out because of this......

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Cons

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ECI Group Response
5mo
Thank you for taking the time to share such thoughtful feedback. We truly appreciate it, as it gives us valuable insight into how we can continue to grow and improve. Please know that we hear your concerns and have already begun taking steps to address several of the areas you mentioned. We are currently developing a skill-building program designed to help prepare employees for leadership roles, which we plan to launch in March, beginning with our Leadership Series Lunch & Learn. In addition, we introduced ECI Innovates in 2025 to focus on strengthening our technology and overall tech stack, and this remains an ongoing priority. We also strive to keep employees informed through quarterly All-Hands meetings and internal communications, and we aim to highlight our onsite teams whenever possible through initiatives such as our monthly newsletters, Paylocity recognition, and leaderboard. At the same time, we understand the desire for more in-person connection and will continue exploring ways to strengthen engagement across our property teams. We hope this reflects how much we value your perspective and the care we are putting into the topics you’ve raised.
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