Pros
All experiences are in SRM/RDM/Whatever they've changed the name to this year--but really, if this is how you treat the grunts doing the heavy lifting, it says a lot about your company culture. Pay is decent if you need something to boost you out of a minimum wage rut. They made some attempts to start ERGs this year, so that was nice to see. They are largely employee led. Mathias, the CEO, seems nice enough, but this company is so huge that it's highly unlikely he, or any senior management, will remotely see this.
Cons
Data entry literally cannot take their vacation time--multiple people are unable to use their time because there just aren't enough people to allow for it and get the work done. Upper management heard of this and said to 'work with your managers,' but if that's their response, clearly it's been a long time since they've talked to any of the DE team leads. This year they decided to give us our bonus finally, which is great because they dodged the subject handily in every all hands meeting with something along the lines of 'we're reviewing it.' The bad part? They're deducting it from next year's bonus. It's an 'advance gift' to us. You get your pick of being hovered over or totally set loose on projects you're not trained for. Nothing in between. They shuffle the vertical teams around a lot, so after learning a process and a particular client and getting connections and attachments, that could just be ripped out from under you. New knowledge and training does NOT come with better compensation, and there has not been a cost of living adjustment in at least 4 years. Management is repeatedly dodgy about cost of living adjustments even though it is brought up at EVERY all hands meeting. Impact takes and takes and takes until you quit. I know some people who have come and gone repeatedly and I cannot fathom why--I come home mentally exhausted due to the amount of stress and individual accountability and total lack of teamwork I'm feeling, and I don't just think this is burnout from Covid. They are expanding and taking on all these clients and just not doing the hiring to scale up, and their scaling for their most valuable/high paying clients is even worse. Management acts SO quickly, but somehow that's not a good thing. Their knee-jerk reaction results in drastic actions that lead to more than a ripple effect to the teams below them (coworkers will know what I mean when I say it rhymes with 'lotto dissolves'). Their bad decisions are made without really understanding the nuance of each individual team and how much we bend over backwards for each client, and results in an absolute thunderclap that puts us into mandatory overtime for weeks. Oh, did I mention mandatory overtime? Mandatory overtime, that's a thing that is super nice to have when you have family and a life outside of work.
