Uses People Like Cannonfodder to Appease and Make Up for Their Own Shortcomings - Asset Technician EOS IT Solutions Employee Review

1.0
Mar 8, 2023
Recommend
CEO approval
Business Outlook

Pros

You get to see inside Meta and the training is light and filled with fun breaks to look for other jobs while you realize how screwed you are going to be at this one.

Cons

I could break it down step by step, but instead I'll focus on my experience. I was called and pitched a job that sounded like I would be part of the IT bar inside Meta, representing EOS IT Solutions but overall being 1 out of a team of 5 or 6 that worked internally and independently on Meta's IT needs. What it became was a warehouse job, and not once did they mention warehouse, logistics, or otherwise during the interview process. The payment structure is completely out of whack too and peers were chosen based on favorability and previous titles that may have "manager" in their resume. For instance, a former McDonald's Manager was promoted as team lead to a bunch of people who were skilled and had a history of IT jobs and solutions. They were chosen for having Manager in their previous titles; this was confirmed in person by one of the higher ups I later talked to. Speaking of, one single and recent higher-up was responsible for nearly 80% of the hiring pool they brought in to help at Meta. Nepotism was entirely rampant in the company and it showed, painfully. So here I am with 5+ years experience in IT being hired as an Asset Tech, my Team Lead was a manager at McDonald's, and the main job they put me on to work at was to provision iPhones and Androids like a glorified cell-phone store associate. Even though the first thing they tell you is: "We want to see you grow." Yeah, right. The situation was a complete powder-keg in their attempt to fill a power-vacuum left by a previous company being 86'd by Meta because of their lack of speed, so training a whole replacement warehouse team to not only learn the job, take on the job, and deliver better than the other guys after years of experience in just a few weeks was nigh impossible. Seeing it a mile away, I spent most of my time during training job-hunting, and by the time I left, I found out from other colleagues who had forged a friendship with me through their common hardship with me that what I had feared had come, and what many reviews here also talk about it, and that's the random layoffs, firings, warnings, and culling. Overall, EOS IT Solutions spent more money, time, and effort flying in techs from Ireland and trying to show a nice face to Meta than actual being useful to Meta or their own employees. Even after I left, they challenged and tried to held on to so many things, even my COVID Work pay that I had to threaten legal action for before they finally paid me 2 months later. Good riddance, EOS. Maybe stick to smaller IT Solutions for now.

Explore other reviews about EOS IT Solutions

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve been an account executive at EOS for the last several years, working with enterprise accounts on the east coast. I’ve had the opportunity to work with every department at the company, including individual contributors, managers and our C suite. I’ve seen tremendous growth during my time here, both in overall company revenue as well as organizational development. I feel that EOS is a great place to work; as with any organization there are pros and cons to working here, but in my experience the positive aspects of the company far outweigh the negatives. Pros Organizational Structure – when one of my clients has a challenge and I need help solving it? I have immediate access to anyone in the company that can help me address the issue. I’m able to reach out to my CEO, COO and CCO at any time for literally any reason, and they’re always willing to give me direction or simply jump in and help fix the problem themselves. In a sales organization, that’s a huge differentiator. When you’re the first point of contact for Fortune 100 clients, you need to know that you’ve got the resources to solve problems quickly… and at EOS, you do. The “client centric” attitude begins at the C level and permeates the entire organization. Global Reach – almost all integrators claim to be global, but EOS has its roots in global shipping and logistics. I have a great team in the US… and a great team in Europe… and a great team in Asia Pacific. I’m very comfortable selling international solutions because I know our support structure is strong and “in house”. Breadth of Services – EOS is known as an AV integrator (with good reason), and I’ve witnessed our expansion into multiple other areas of the IT landscape. When I first started I was primarily focused on selling AV; my active portfolio now includes IT infrastructure, Managed Services, End User Computing, IT Asset Management, and a very strong Innovation practice that encompasses AI, Smart Workspace and other emerging technologies. We don’t do everything – no one does – but it’s a strong service catalog that’s only getting better as time goes on. Culture – you knew I’d have to use that word at some point, right? In my first 12 months I needed to ask a lot of questions, and I quickly realized that every single time I approached someone for help they’d help me – I was never brushed off, never told “I don’t know”… people always helped. If you’re willing to do the work and willing to learn, you’ll be supported just as well as I have been.

Cons

EOS has grown rapidly over the last few years and sometimes tools and processes don’t evolve as quickly as we’d like. That creates inefficiencies and can be quite frustrating at times. It also means that you’ll be called upon to take on responsibilities beyond your job description; this is the flip side of working in a client-centric organization. The company is big on ownership and accountability. There’s no hiding behind a system or a process; you’re accountable to get things done, so you go out there and you make it happen. Personally, it works extremely well for me – but if you’re looking for a very regimented and structured organization, it could be a challenge.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good paying salary and flexible work schedule.

Cons

Management needs to be better and more PTO.

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