Bad management, HR, and communication - Project Coordinator EOS IT Solutions Employee Review

1.0
Apr 28, 2023
Recommend
CEO approval
Business Outlook

Pros

You will meet really interesting people and professional from whom you will learn a lot, and it's great to get IT on your resume.

Cons

-All upper management is white -In interview they tell you it's a woman owned company, while simultaneously contradicting themselves by giving the history of the brothers who actually run and own the company -During interview hiring manager made promises with no intention of keeping them -Preferential treatment, and some misogyny -Incompetent HR who will give you a hard time when they have made an error -Any official documents you receive will be riddled with typos -Some management is unwilling to cooperate to make improvements but also will come back and say the same thing at you -if you call out the problems they will see you as the problem and fire you, as this is an at will position -highly disorganized company at every level -poor planning -absolute lack of communication -director never knows what he wants and will have you do the same work over and over -reasonable deadlines are never given -director never on time for meetings and meetings always go over, indicating a lack of respect for coworkers -high rate of attrition In just one example of the egregious behavior by the director: He was told by multiple people him taking virtual calls, phone calls (personal and work related), and talking very loudly with other managers in our working area was distracting. His solution was to glare & blow up at everyone in the pod one morning while groups of two people were talking, in one case quietly, and another case loudly by letting us know that all the managers spoke in a private leadership only meeting, that no "side talk" was allowed in our work area any longer, and if you want to have conversations you must leave the area and go to a conference room. This makes no sense for a few reasons: 1. half the people in the pod are not in those leadership meetings so we had no knowledge of this conversation 2. per another leadership person, not present at this blow up, this was not covered, only that managers should go to a room if they need to chat with their subordinates 3. it was highly unprofessional and he missed the point that he is the biggest offender and makes the distracting work environment. Director also made false promises of WFH, and then said no one is allowed to work from home (making an exception only for the BI team) Ops managers yes, should be on site, administrative and support teams do 90% of their work from a computer, which can be done anywhere as we all know.

Explore other reviews about EOS IT Solutions

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve been an account executive at EOS for the last several years, working with enterprise accounts on the east coast. I’ve had the opportunity to work with every department at the company, including individual contributors, managers and our C suite. I’ve seen tremendous growth during my time here, both in overall company revenue as well as organizational development. I feel that EOS is a great place to work; as with any organization there are pros and cons to working here, but in my experience the positive aspects of the company far outweigh the negatives. Pros Organizational Structure – when one of my clients has a challenge and I need help solving it? I have immediate access to anyone in the company that can help me address the issue. I’m able to reach out to my CEO, COO and CCO at any time for literally any reason, and they’re always willing to give me direction or simply jump in and help fix the problem themselves. In a sales organization, that’s a huge differentiator. When you’re the first point of contact for Fortune 100 clients, you need to know that you’ve got the resources to solve problems quickly… and at EOS, you do. The “client centric” attitude begins at the C level and permeates the entire organization. Global Reach – almost all integrators claim to be global, but EOS has its roots in global shipping and logistics. I have a great team in the US… and a great team in Europe… and a great team in Asia Pacific. I’m very comfortable selling international solutions because I know our support structure is strong and “in house”. Breadth of Services – EOS is known as an AV integrator (with good reason), and I’ve witnessed our expansion into multiple other areas of the IT landscape. When I first started I was primarily focused on selling AV; my active portfolio now includes IT infrastructure, Managed Services, End User Computing, IT Asset Management, and a very strong Innovation practice that encompasses AI, Smart Workspace and other emerging technologies. We don’t do everything – no one does – but it’s a strong service catalog that’s only getting better as time goes on. Culture – you knew I’d have to use that word at some point, right? In my first 12 months I needed to ask a lot of questions, and I quickly realized that every single time I approached someone for help they’d help me – I was never brushed off, never told “I don’t know”… people always helped. If you’re willing to do the work and willing to learn, you’ll be supported just as well as I have been.

Cons

EOS has grown rapidly over the last few years and sometimes tools and processes don’t evolve as quickly as we’d like. That creates inefficiencies and can be quite frustrating at times. It also means that you’ll be called upon to take on responsibilities beyond your job description; this is the flip side of working in a client-centric organization. The company is big on ownership and accountability. There’s no hiding behind a system or a process; you’re accountable to get things done, so you go out there and you make it happen. Personally, it works extremely well for me – but if you’re looking for a very regimented and structured organization, it could be a challenge.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good paying salary and flexible work schedule.

Cons

Management needs to be better and more PTO.

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