Does EPB pay their employees well?

According to anonymously submitted Glassdoor reviews, EPB employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at EPB. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at EPB?

67% of EPB employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated EPB 3.1 out of 5 for work life balance, 3.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at EPB?

Customer Service Representative (6) , Engineer (5) , Customer Support Technician (4) , Marketing (3) , Technical Solutions Advisor (3) , Data Management Technician (2) , IT Support Technician (2) , Key Account Engineer (2) , Tech Support Representative (2)

What are the pros of working at EPB according to real employee reviews?

"Great benefits!!! Including a retirement pension WITH 401 K match up to 4%." ((in 20 reviews)); "Great culture and community work" ((in 6 reviews)); "The job is very bland But the pay is good." ((in 6 reviews)); "99% of my coworkers were career professionals." ((in 4 reviews)); "Competitive salary and benefits package." ((in 3 reviews))

What are the cons of working at EPB according to real employee reviews?

"Management also has ZERO technical expertise for Fiber Telecommunications Services." ((in 5 reviews))

What are employees saying about EPB layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about EPB layoffs and their outlook for job security at EPB in 2026.

What are the top reviewed EPB locations?

Chattanooga , North Chattanooga

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EPB reviews

Great as long as you don’t have any opinions - Customer Service Representative (CSR) EPB Employee Review

3.0

Jun 6, 2022

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Job is super simple. Always overtime available.

Cons

Schedule is rigid and center is open 365/24/7 with mandatory overtime every Monday and the 1st & 3rd of every month. You will work every holiday. DEI isn’t real. Extremely focused on neutrality due to government affiliations including where you like to eat. Do no share anything with customers.

Explore other reviews about EPB

5.0

Mar 30, 2026

It support technician

Recommend

CEO approval

Business Outlook

Pros

Great benefits and atmosphere. Good management as well

Cons

Lack of clear ladder for growth

3.0

Jul 13, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits package is fairly good.

Cons

They do not pay the market rate for IT workers. They seem to only reserve reasonable, industry standard job titles that a recruiter will understand for certain employees, so if you work here be prepared to have difficulty explaining your experience if you ever intend to leave.

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Jobs at EPB

Engineering Technician I, Field Services

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Great as long as you don’t have any opinions - Customer Service Representative (CSR) EPB Employee Review

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