Does EPB pay their employees well?

According to anonymously submitted Glassdoor reviews, EPB employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at EPB. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at EPB?

67% of EPB employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated EPB 3.1 out of 5 for work life balance, 3.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at EPB?

Customer Service Representative (6) , Engineer (5) , Customer Support Technician (4) , Marketing (3) , Technical Solutions Advisor (3) , Data Management Technician (2) , IT Support Technician (2) , Key Account Engineer (2) , Tech Support Representative (2)

What are the pros of working at EPB according to real employee reviews?

"Great benefits!!! Including a retirement pension WITH 401 K match up to 4%." ((in 20 reviews)); "Great culture and community work" ((in 6 reviews)); "The job is very bland But the pay is good." ((in 6 reviews)); "99% of my coworkers were career professionals." ((in 4 reviews)); "Competitive salary and benefits package." ((in 3 reviews))

What are the cons of working at EPB according to real employee reviews?

"Management also has ZERO technical expertise for Fiber Telecommunications Services." ((in 5 reviews))

What are employees saying about EPB layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about EPB layoffs and their outlook for job security at EPB in 2026.

What are the top reviewed EPB locations?

Chattanooga , North Chattanooga

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EPB

Engaged Employer

Uneven pay scale - Troubleshooting Technician EPB Employee Review

2.0

Mar 17, 2024

Troubleshooting technician

Former employee, more than 10 years

Chattanooga, TN

Recommend

CEO approval

Business Outlook

Pros

Not many to say good

Cons

Never a asending pay scale no room to advance terrible recruiting and training programs

Explore other reviews about EPB

5.0

Mar 30, 2026

It support technician

Former employee, more than 1 year

Chattanooga, TN

Recommend

CEO approval

Business Outlook

Pros

Great benefits and atmosphere. Good management as well

Cons

Lack of clear ladder for growth

3.0

Jul 13, 2026

Anonymous employee

Current employee, more than 5 years

Chattanooga, TN

Recommend

CEO approval

Business Outlook

Pros

The benefits package is fairly good.

Cons

They do not pay the market rate for IT workers. They seem to only reserve reasonable, industry standard job titles that a recruiter will understand for certain employees, so if you work here be prepared to have difficulty explaining your experience if you ever intend to leave.

See reviews by: Helpful|Rating|Date|All

Jobs at EPB

1 jobs in United States

Engineering Technician I, Field Services

EPB reviews FAQs

According to anonymously submitted Glassdoor reviews, EPB employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at EPB. This rating has decreased by 15% over the last 12 months.
67% of EPB employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated EPB 3.1 out of 5 for work life balance, 3.8 for culture and values and 3.0 for career opportunities.
The top reviewed jobs include
Customer Service Representative(6) ;
Engineer(5) ;
Customer Support Technician(4) ;
Marketing(3) ;
Technical Solutions Advisor(3) ;
Data Management Technician(2) ;
IT Support Technician(2) ;
Key Account Engineer(2) ;
Tech Support Representative(2) .
Users say... "Great benefits!!! Including a retirement pension WITH 401 K match up to 4%." "Great culture and community work" "The job is very bland But the pay is good." "99% of my coworkers were career professionals." "Competitive salary and benefits package."
Users say... "Management also has ZERO technical expertise for Fiber Telecommunications Services."
Explore Glassdoor’s employee reviews to understand what current and former employees are saying about EPB layoffs and their outlook for job security at EPB in 2026.
1. Chattanooga
2. North Chattanooga

Related searches: EPB jobs | EPB salaries | EPB benefits | EPB interviews

EPB reviews EPB Troubleshooting Technician reviews EPB review

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Jobs at EPB

1 jobs in United States

Engineering Technician I, Field Services

View all Troubleshooting Technician Jobs

EPB reviews FAQs

According to anonymously submitted Glassdoor reviews, EPB employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at EPB. This rating has decreased by 15% over the last 12 months.
67% of EPB employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated EPB 3.1 out of 5 for work life balance, 3.8 for culture and values and 3.0 for career opportunities.
The top reviewed jobs include
Customer Service Representative(6) ;
Engineer(5) ;
Customer Support Technician(4) ;
Marketing(3) ;
Technical Solutions Advisor(3) ;
Data Management Technician(2) ;
IT Support Technician(2) ;
Key Account Engineer(2) ;
Tech Support Representative(2) .
Users say... "Great benefits!!! Including a retirement pension WITH 401 K match up to 4%." "Great culture and community work" "The job is very bland But the pay is good." "99% of my coworkers were career professionals." "Competitive salary and benefits package."
Users say... "Management also has ZERO technical expertise for Fiber Telecommunications Services."
Explore Glassdoor’s employee reviews to understand what current and former employees are saying about EPB layoffs and their outlook for job security at EPB in 2026.
1. Chattanooga
2. North Chattanooga

Glassdoor

About / Press
Awards
Blog
Research
Contact Us
Guides

Employers

Free Employer Account
Employer Center
Employers Blog

Information

Help
Guidelines
Terms of Use
Privacy & Ad Choices
Do Not Sell Or Share My Information
Cookie Consent Tool
Security

Work With Us

Advertisers
Careers

Download the App

Browse by:
Companies
Jobs
Locations
Communities
Recent Posts

View all Troubleshooting Technician Jobs