• $18 - $19 an hour is not sufficient to support a family.
• The candidate needs to pay for a series of clearances and background checks before they're eligible.
• The training consists of about 40 hours of online coursework, which mostly addresses state laws, followed by a single day of online training. All of it is unpaid, and it isn't adequate to prepare a candidate to effectively manage a classroom, especially for classes with special needs children, which made up a large percentage of the opportunities available.
• On 2 or 3 occasions, over my 10 or so shifts, students reported that I had done something I didn't do, reported something I did without context, or misrepresented something I said.
In each case these were problems students that their teachers had forewarned me about, yet ESS responded by freezing my account so I couldn't pick up shifts, and said they would reach out to me after an investigation was completed.
Not only didn't they defend me, or provide me with information about the investigation. They simply never got back to me.