Patient Services Needs Work - Patient Services EVERSANA Employee Review

2.0
Aug 4, 2020
Recommend
CEO approval
Business Outlook

Pros

There are a FEW good people to work with.

Cons

Timelines-Unreasonable. They are continuing to let people go and not replace. Have been told that we can’t replace anyone due to COVID, but the work hasn’t decreased. Meetings-Expected to be in meetings during the day and get the work done at night. Expertise-Not enough expertise in the division. Only a few carry the ship Favoritism-All about who you know. You know the right people, you will get whatever job you want. Culture-The Own it, Win Together, etc. are just tag lines. They don’t really believe it or live by it. This is a very hierarchical company. The people at the top “win” and those not, lose. Not a team environment. It’s every man for himself.

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EVERSANA Response
5y
Thank you for your contributions and feedback. We’d like to help so please reach out to me directly or any other member of the HR Team to discuss your concerns. – Fred Skinner

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CEO approval
Business Outlook

Pros

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Cons

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1.0
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Recommend
CEO approval
Business Outlook

Pros

If you are looking for a company that is finally modernizing its technology stack, there is real funding and momentum behind the current "2026 Strategy." The previous CEO allowed a highly fragmented IT structure where business units operated in silos with no standard security or change control processes, which made day-to-day life a nightmare.

Cons

The work environment under the current CIO is incredibly toxic and hostile. The CIO relies on a management style built on fear, threats, and public humiliation. In team meetings, he routinely belittles his direct reports. If you fall behind on his aggressive timelines, he explicitly threatens that you will be "DOA" or tells you to "look for a job somewhere else", Furthermore, the primary IT strategy is aggressive cost-cutting and offshoring. The CIO has mandated a freeze on domestic hiring in favor of moving jobs to India, aiming to slash $20 million in labor. He operates with a blatant disregard for corporate governance, explicitly instructing his team to bypass standard HR and Finance checks because he views them . He even makes culturally insensitive remarks, once stating he didn't care if a vendor was "changing religions" as long as they delivered on time .

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EVERSANA Response
2mo
We’re disappointed to hear that this has been your experience. As a current employee, we encourage you to share your concerns directly with your leadership or HR team.
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