1.0
Aug 14, 2015
Former employee, less than 1 year
Chicago, IL
Recommend
CEO approval
Business Outlook
Pros
I was an easy position to interview for. Not conventional at all for someone with an HR background. They appear to provide opportunities for the typically unemployable segment of the society. It helps to raise their self esteem.
Cons
It is a sweat shop to a seasoned professional. Everyone throws around the title of Supervisor, making it difficult to determine who legitimately holds the title and responsibility.They are more focused on driving volume rather than providing actual customer service. They are not especially friendly to mature workers. It's an age discrimination suit waiting to happen. Most of the Reservation Agents know nothing about the game of golf.