Provides Great Service Always for this Up and Coming Company - Customer Service Representative EagleView Employee Review

3.0
Oct 16, 2017
Recommend
CEO approval
Business Outlook

Pros

- Never a dull moment. You've always got something to do & the workload can be quite fun. - Full kitchen, always stocked and clean - Freedom and ability to make an impact - Coworkers are much like family

Cons

- Low wages compared to industry averages - 0 401K matching - Becoming too corporate and morale is deceasing - Training program in customer service is unorganized and seems to just throw new hires onto the floor when they are not ready whatsoever - Sometimes they just overwork the hell out of their employees and seem to lack compassion and understanding - Management chooses favorites and is discriminatory - Although the company boasts of technology, it is far more customer-oriented, which isn't bad, but it would be a more efficient "tech" company if they updated to use newer technology - Sales driven

Explore other reviews about EagleView

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- GREAT team and great managers. Our team leader and our business unit leader are great people. With good leadership skill. They offer helpful advice; for business communication, teamwork, and strategic thinking. I can't think of anything leaders on my team could improve. If I had a suggestion, they would listen, even if it was not possible to implement for some reason. - Great customers. GIS is a great field. It's fun to solve problems with geography. People in this field are always nice to work with, across all sectors. - Work from home. Managers trust their team. To get things done on time, act professionally and responsibly, stay in touch, and monitor project priorities and adjust as needed. They check in, and review things as needed. But no unnecessary red tape. They trust us to loop them in when appropriate.

Cons

- No big ones really. Pay is somewhat in range with the industry. Hopefully will see raise this year.

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EagleView Response
5d
Thank you for such a thoughtful review! It's great to hear that your leadership team has created an environment built on trust, collaboration, and genuine support. We also love hearing that you enjoy the GIS space and the customers you work with. That enthusiasm comes through! We appreciate your suggestions as well, and we're glad to have you as part of the EagleView team. If there's ever anything else you'd like to share, we're always happy to hear from you: careers@eagleview.com.
4.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work scheduele is very freeing, relaxed and PTO is very nice. Allowing you to take full effect of Remote Work

Cons

Tickets are misnumbered and the oppurtunity to climb up is quite tedius. No real salary increase.

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EagleView Response
5mo
Thank you for taking the time to write about your positive experience as an employee with Eagleview, we appreciate your feedback and for highlighting areas where we can improve! If you have any suggestions or feedback on how we can continue to support career growth, please to reach out to us at careers@Eagleview.com.
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