Bedbug infested workplace. - Customer Service Representative EagleView Employee Review

1.0
Oct 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Not many right now to be honest!

Cons

The building is infested with bedbugs and it's not the first time this has happened!!! HR mismanages the situation every time, accuses and interrogates anyone that comes forward to report being bitten, refuses to do anything to treat until there's full on infestations. It's happened THREE TIMES NOW. Several employees were bitten last time, people have left over it, it's ridiculous that they don't take this seriously. On top of the rest of the stress of this underpaid and understaffed job, this just isn't worth the paycheck.

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EagleView Response
7y
EagleView takes the health and safety of our employees very seriously and we are disappointed that this reviewer felt we did not do enough. Once we heard of a potential bedbug issue, we immediately brought in multiple bug extermination experts (and even a bed bug sniffing dog). Even though all of the experts did not find anything initially, we still sprayed the areas as a precaution and to protect our employees. A while after the spraying, there was another bed bug sighting and after immediately bringing the experts back in, it was determined by them that an employee was inadvertently bringing in bed bugs. The bed bugs were found in an isolated work space and not throughout the office. Despite that, we still resprayed the entire area two other times as an overabundance of caution. In addition to protecting the work space, we offered to pay for inspections at employees’s homes as needed, and worked privately with the employees to ensure the ongoing well-being of our staff in and out of the office. We are happy to report that EagleView has since moved to a brand new headquarters in Bellevue, WA and has not experienced any issues since.

Explore other reviews about EagleView

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- GREAT team and great managers. Our team leader and our business unit leader are great people. With good leadership skill. They offer helpful advice; for business communication, teamwork, and strategic thinking. I can't think of anything leaders on my team could improve. If I had a suggestion, they would listen, even if it was not possible to implement for some reason. - Great customers. GIS is a great field. It's fun to solve problems with geography. People in this field are always nice to work with, across all sectors. - Work from home. Managers trust their team. To get things done on time, act professionally and responsibly, stay in touch, and monitor project priorities and adjust as needed. They check in, and review things as needed. But no unnecessary red tape. They trust us to loop them in when appropriate.

Cons

- No big ones really. Pay is somewhat in range with the industry. Hopefully will see raise this year.

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EagleView Response
4d
Thank you for such a thoughtful review! It's great to hear that your leadership team has created an environment built on trust, collaboration, and genuine support. We also love hearing that you enjoy the GIS space and the customers you work with. That enthusiasm comes through! We appreciate your suggestions as well, and we're glad to have you as part of the EagleView team. If there's ever anything else you'd like to share, we're always happy to hear from you: careers@eagleview.com.
4.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work scheduele is very freeing, relaxed and PTO is very nice. Allowing you to take full effect of Remote Work

Cons

Tickets are misnumbered and the oppurtunity to climb up is quite tedius. No real salary increase.

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EagleView Response
5mo
Thank you for taking the time to write about your positive experience as an employee with Eagleview, we appreciate your feedback and for highlighting areas where we can improve! If you have any suggestions or feedback on how we can continue to support career growth, please to reach out to us at careers@Eagleview.com.
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