Don't know how to treat customer service employees - Anonymous employee EagleView Employee Review

1.0
Apr 2, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- free food - no real dress code - lots of nerf gun shooting (if you like that kind of thing) - quarterly bonuses

Cons

The management within this company seems to not really focus on the well-being of their staff. - many times when business picks up they institute mandatory 6 day (minimum) work weeks and 12-hour (minimum) work days. - different departments seem to not have the same burden during busy times, as you'll often see one team working around the clock to assist customers, work on reports while another department is playing with nerf guns, video games, etc.

Explore other reviews about EagleView

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- GREAT team and great managers. Our team leader and our business unit leader are great people. With good leadership skill. They offer helpful advice; for business communication, teamwork, and strategic thinking. I can't think of anything leaders on my team could improve. If I had a suggestion, they would listen, even if it was not possible to implement for some reason. - Great customers. GIS is a great field. It's fun to solve problems with geography. People in this field are always nice to work with, across all sectors. - Work from home. Managers trust their team. To get things done on time, act professionally and responsibly, stay in touch, and monitor project priorities and adjust as needed. They check in, and review things as needed. But no unnecessary red tape. They trust us to loop them in when appropriate.

Cons

- No big ones really. Pay is somewhat in range with the industry. Hopefully will see raise this year.

avatar
EagleView Response
3d
Thank you for such a thoughtful review! It's great to hear that your leadership team has created an environment built on trust, collaboration, and genuine support. We also love hearing that you enjoy the GIS space and the customers you work with. That enthusiasm comes through! We appreciate your suggestions as well, and we're glad to have you as part of the EagleView team. If there's ever anything else you'd like to share, we're always happy to hear from you: careers@eagleview.com.
4.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work scheduele is very freeing, relaxed and PTO is very nice. Allowing you to take full effect of Remote Work

Cons

Tickets are misnumbered and the oppurtunity to climb up is quite tedius. No real salary increase.

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EagleView Response
5mo
Thank you for taking the time to write about your positive experience as an employee with Eagleview, we appreciate your feedback and for highlighting areas where we can improve! If you have any suggestions or feedback on how we can continue to support career growth, please to reach out to us at careers@Eagleview.com.
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