This place is the real deal - Customer Support Specialist EagleView Employee Review

5.0
Dec 9, 2023
Recommend
CEO approval
Business Outlook

Pros

I've never said this about a job before, but I love this place. It keeps you busy, sometimes VERY busy, but it's amazing how little stress there is in all that when people simply treat you with respect and gratitude for your efforts. I've never worked with such good people, who are just so friendly and supportive, and not in that usual forced fake corporate way. The sincerity and positivity is like how you see people acting at jobs in movies, and most jobs I've had have made me think that was just fantasy. Since training I kept thinking this place is too good to be true and there must be some catch that's going to appear and ruin it all at any moment, but 6 months later it still hasn't happened. It would take me all day to get into it all in even more detail, but I'll just say I finally have a job I don't dread waking up for, co-workers I like and some of whom have become good friends, and management that cares, treats you like a real human being not just some tool to be used, and are actually even fun to be around...and it all means a lot to me. I will stay here forever if they let me.

Cons

Nothing significant for me. Some people will be put off by how busy it can be here, but I don't really mind since the people you work with and the customers here are so much more nice and relaxed than the people you usually have to deal with at a remote customer service job.

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EagleView Response
2y
We appreciate your 5-star review! Thank you for taking time to share about your experiences and we agree, Eagleview has a great working environment and it’s something we’re proud of! We appreciate your contribution to our company and look forward to your continued success! If there is any further information you would like to share, please reach out to us: careers@eagleview.com --- Stefanie Sandoval, Recruiter EagleView.

Explore other reviews about EagleView

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- GREAT team and great managers. Our team leader and our business unit leader are great people. With good leadership skill. They offer helpful advice; for business communication, teamwork, and strategic thinking. I can't think of anything leaders on my team could improve. If I had a suggestion, they would listen, even if it was not possible to implement for some reason. - Great customers. GIS is a great field. It's fun to solve problems with geography. People in this field are always nice to work with, across all sectors. - Work from home. Managers trust their team. To get things done on time, act professionally and responsibly, stay in touch, and monitor project priorities and adjust as needed. They check in, and review things as needed. But no unnecessary red tape. They trust us to loop them in when appropriate.

Cons

- No big ones really. Pay is somewhat in range with the industry. Hopefully will see raise this year.

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EagleView Response
1w
Thank you for such a thoughtful review! It's great to hear that your leadership team has created an environment built on trust, collaboration, and genuine support. We also love hearing that you enjoy the GIS space and the customers you work with. That enthusiasm comes through! We appreciate your suggestions as well, and we're glad to have you as part of the EagleView team. If there's ever anything else you'd like to share, we're always happy to hear from you: careers@eagleview.com.
4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent work life balance, with unlimited vacation (within reason) and ability to work hybrid or remote to each person's preference.

Cons

Under values the entry/low level positions. Very difficult to move up and progress without lateral moves to new teams and departments.

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