Unprofessional - Anonymous employee Eataly Employee Review

2.0
Jan 24, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Staff Breakfast on Fridays, Family Meal available to all employees every day. Some great co-workers

Cons

Unprofessional Management. Will not take responsibility for unorganized departments and lack of leadership. some joke that advancement is impossible because senior-management members do not want to look incompetent (so will not promote employees who have a better skill-set). Turn-over count is embarrassingly high. HR members are often unhelpful (will not prioritize internal application, even though it is clearly advertised as something they do). lack of leadership is obvious and crippling. Quarterly reviews are skipped in most departments, with no consideration to hourly employees.

Explore other reviews about Eataly

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing managers who listen and care for their employees

Cons

None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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