Good, but could be better - Barista Eataly Employee Review

3.0
May 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, good discounts and classes

Cons

Management doesn't know how to manage. Most of them come from smaller companies, so their experience is not relevant to such a big company. Managers need to be trained first before they even allowed on the floor. Also, no growth in the company, or at least it's very hard to move up the ladder

Explore other reviews about Eataly

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing managers who listen and care for their employees

Cons

None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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