The Life as an "Eatalian" Host - Hostess Eataly Employee Review

1.0
Sep 20, 2017
Recommend
CEO approval
Business Outlook

Pros

The only good thing is that the name looks good on the resume.

Cons

Management is horrible, unfair, and would display a certain level of favoritism. Management tends to overlook the good employees and micromanage instead of advising them. They would overwork their staff and provide very little pay or no overtime. There are always long hours that are usually 10-11 hours but very little pay even if it's short staffed. The company has a very high turn over and would do a good job making you feel replaceable, unappreciated, and unvalued. You have to ask management for an evaluation in order to get a raise (not a good one) and it feels like a process. There's no growth in the company, they used to offer a myriad of staff classes but they either had very little or no classes. They had free lunch but mostly not very good.

Explore other reviews about Eataly

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing managers who listen and care for their employees

Cons

None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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