It can be so much better - Manager Eataly Employee Review

3.0
Oct 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent Benefits, hours were flexible, I worked with really nice people and learning all things Italian. Loved the brands.

Cons

WARNING****They DO NOT do background checks, and for me, that made me really uncomfortable and worried for my safety. You don't know who you're really hiring. Once I found that out, my whole attitude changed. It made me quit. Job was not what was asked, it was disguised as something completely different.

Explore other reviews about Eataly

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing managers who listen and care for their employees

Cons

None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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