No structure - Anonymous employee Eataly Employee Review

3.0
Jan 15, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beautiful concept and strong brand. Friendly working environment. Good experience to see hospitality, retail and production together.

Cons

Very limited support from head office. If you are looking for a well engineered structure this may not be suitable for you.

Explore other reviews about Eataly

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing managers who listen and care for their employees

Cons

None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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