General Store Management Needs Work - Cashier Eataly Employee Review

2.0
Apr 8, 2018
Recommend
CEO approval
Business Outlook

Pros

-Easy to make friends in and outside your department. -Free food, coupons and such. -Discount is decent -Loved my supervisors & team members

Cons

-The lunch is never labeled. This is especially difficult when you have allergies and/or dietary restrictions (religious or otherwise) and can't tell what kind of meat they are serving. Pretty surprising practice for a restaurant. -Employee bathrooms are disgusting. -Management is extremely inconsiderate and indifferent. The department only cares about money, it could care less about the well-being of their employees. -Don't expect any respect if you're a cashier, janitor, server, cook, etc...especially if you're a woman and/or person of color. -Very understaffed, especially in terms of cashiers. -There is no exit interview if you're a lower-level employee. (I'm considering this my exit interview)

Explore other reviews about Eataly

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing managers who listen and care for their employees

Cons

None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

See reviews by: Helpful|Rating|Date|All