Just Awful - Restaurant Manager Eataly Employee Review

1.0
Dec 5, 2019
Recommend
CEO approval
Business Outlook

Pros

You will never be bored.

Cons

Everything else. They are quick to “promote from within” but then don’t give the employees the support or training to do the actual job. When the employee then does not perform at the highest level according to them (based on the lack of training), Eataly starts taking steps to fire them. This is a revolving cycle in every department and position and has led them to their terrible track record of high turnover. This group is full of immature, unprofessional employees who promote drama and favoritism and treat their jobs and careers like high school.

Explore other reviews about Eataly

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing managers who listen and care for their employees

Cons

None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

See reviews by: Helpful|Rating|Date|All