Understaffed, Disorganized, & Lacks appreciation for competent staff - Restaurant Manager Eataly Employee Review

1.0
Jun 5, 2023
Recommend
CEO approval
Business Outlook

Pros

- Good comprehensive benefits program available to all staff

Cons

The upper management at Eataly Toronto treats staff as disposable, and allows for their best staff to come and go like a revolving door. There is a diversity problem as well where POC are working the lowest paid jobs, and the higher ups are almost exclusively straight white men. Disorganized upper management creates an array of communication problems, lack of development opportunities, and the inability to improve on faulty structures in place. Nothing can ever get done properly due to poor leadership, particularly in the restaurant sector (marketing is a close second due to incompetent staff), and there is no consideration for overworked/underpaid staff. Poorly performing staff with seniority are given priority over ambitious and hard-working staff, who often quit to go work elsewhere to develop their skills. Eataly Toronto is where talent goes to die, do not work here.

Explore other reviews about Eataly

5.0
Apr 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great food and perks. Many opportunities to grow in different locations.

Cons

More opportunities to grow for employee perks

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

great coworkers, good for gaining experience in the kitchen industry

Cons

Low pay for the amount of work given.

See reviews by: Helpful|Rating|Date|All