stay away - Grocery Manager Eataly Employee Review

2.0
Jun 26, 2023
Recommend
CEO approval
Business Outlook

Pros

good pizza and groceries, but expensive

Cons

management does not work in an american sense, they want italian managers, and do not value hard work and commitment, and are easily ready to let you go because you're not italian. if you're applying to work here, ask why they have lost the majority of retail managers in the last three months, either they have quit, or been terminated. The company was bought out by an Italian investment company, and all they care about are numbers now. The current management at the Century City store, don't care about you as a person, and have little personal interaction with the retail employees. They just care about numbers, and sit in their office crunching numbers. Not a good atmosphere to work at all. They don't care about the employees, either helping to train them, or being open to new ideas.

Explore other reviews about Eataly

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing managers who listen and care for their employees

Cons

None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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