Upper management including Retail GM are the worse management I've seen in my carrer. - Grocery Associate Eataly Employee Review

1.0
Feb 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Fun job good coworkers and location

Cons

Upper management is lazy and lost. Has no direction and will throw anyone under the bus to keep her job. She's fired 90 percent of management under her and continues to not show leadership when asked for advice or anything at all period. Walks around looking for anything to fire team mates and management. Makes this place very difficult to continue to be happy in.

Explore other reviews about Eataly

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing managers who listen and care for their employees

Cons

None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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