Nepotism runs deep, management sucks, place is getting run into the ground. - Employee Eataly Employee Review

1.0
Dec 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Really cool place to work in terms of the concept.

Cons

Management does not seem to care about the employees, only care about themselves and how to move up the ladder. The store director also drinks while on the job and makes staff feel stupid. If you're not Italian, they won't care about you.

Explore other reviews about Eataly

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing managers who listen and care for their employees

Cons

None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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