Horrible place to work at. RUN FROM THIS PLACE! - Waiter/Waitress Eataly Employee Review

1.0
Jan 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Leaving was the only positive thing about this job.

Cons

Horrible place to work at. Managers will bad mouth you in Italian in front of you. There is so much favoritism towards all the italians employees. One of the manager was constantly being reported to HR for being inappropriate to everyone (mostly women employees) and they never got rid of him. Everyone laughed about it and said 'that's just his humour'. Managers would scream at you for making an honest mistake. Managers get mad at you when you speak to your coworkers. They also get mad at you when you don't speak to your coworkers. It doesn't make sense. All the managers here get off on bullying newer employees. I once got assaulted by a customer and immediately reported it to the managers. Nobody did anything. You could not run far away enough from this place. Do not work here!!!!

Explore other reviews about Eataly

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing managers who listen and care for their employees

Cons

None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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