Great management, terrible execs - Quick Service Associate Eataly Employee Review

3.0
May 14, 2025
Recommend
CEO approval
Business Outlook

Pros

- reasonable assistant and general manager - friendly coworkers, people try to help each other out

Cons

- Scroogelike, unempathetic corporate leadership forces underpaid employees to work on Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day - greedy corporate leadership gives themselves holidays off to celebrate with their loved ones while hundreds of hardworking Quick Service Associates struggle to afford rent, food, and gas with below-living-wage hourly rates

Explore other reviews about Eataly

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing managers who listen and care for their employees

Cons

None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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