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Echo Global Logistics

Engaged Employer

Toxic culture where you'd least expect it - Anonymous employee Echo Global Logistics Employee Review

1.0
Apr 7, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Social workplace geared at attracting young talent Ambitious, smart workers

Cons

Executive leadership should listen up. You have a toxic culture brewing in the worst of places. You wonder why nepotism is repeatedly mentioned in our Glassdoor reviews? It's not helped when the team who should be driving our culture is the worst offender. You're being fooled. I've seen talented leaders leave our company because of favoritism and a lack of support from leadership. If we can't get it right on our own team, how can you possibly believe it's going to be successful throughout Echo? Start at the top and you'll find your biggest offender.

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Echo Global Logistics Response
10y
Thank you for your feedback. As you know from your time here, an open door policy with leadership and positive company culture where our employees can thrive is of the upmost importance to me as we continue to grow. I want to talk more specifically about ways we can make sure all of our team members feel appreciated and supported. You have my email, please reach out to me directly to discuss further. –Doug Waggoner, CEO

Explore other reviews about Echo Global Logistics

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

My time at ECHO was phenomenal, we had an incredible team, a fearless leader and my peers were intelligent, hard working and driven. The company was growing, going into new verticals and hiring both in Chicago and across our regional offices. After COVID the office was too large so they downsized into a really cool industrial modern office. Each desk was outfitted with multiple large monitors and if you need anything tech wise, it was easy to get. They held annual winter parties that were fun and a great way to meet employees in other orgs. Being in HR I was not as involved in the Sales or revenue building activities but I did work closely with the hiring leaders who were excellent. Overall, the company was always looking to improve it's hiring practices and the senior leadership was committed to making ECHO more diverse, which was great to see, and really encouraging.

Cons

I joined at a peak time in ECHO's history and the company was riding a wave of momentum. Unfortunately the good times were fading and the business really started to struggle post supply chain boom. I never got the feeling that the sales team had much energy, there was very little socializing and when you walked by the sales teams, you could hear a pin drop, seemed like most team members were doing very little. It's clear the company was not doing well and instead of shaking things up, nothing really changed. The business was failing and layoffs were constant.

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home friendly Continuous education Great staff Good communication with teams

Cons

Layoffs due to company changes (eradication of job titles and not moving people to other areas to continue work)

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