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Echo Global Logistics

Engaged Employer

What seemed like a great opportunity wasn't what I thought it would be - Inside Sales Representative Echo Global Logistics Employee Review

2.0
Oct 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Young, laid back environment. Relaxed dress code, beer Fridays, company outings.

Cons

Training is long, however I still felt unprepared when I hit the sales floor. Mindless job, calls calls and more calls. The commission structure is highly unattainable, never once in my time at Echo did I break through. Management has somewhat unrealistic goals for reps. Reps are selling Echo's third party logistics services in a highly saturated market. Echo's pricing is not nearly competitive enough in a market where pricing is everything to customers. Echo is nationally traded as a technology company, yet reps find themselves on the phone with IT just about everyday to get issues resolved. You will find yourself working 9+ hour workdays and managers will guilt you into staying late. If you choose to leave at 5 you will find yourself feeling being pressured into staying late in the future or working on your weekends.

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Echo Global Logistics Response
11y
Thanks for your comments. Continuous improvement is essential to our development as a company and we appreciate your point of view. For example, the training program has been revamped to include 2 weeks of classroom training and about 4 weeks of hands- on training. It was redesigned to help sales representatives ramp up faster and feel more prepared when hitting the sales floor. Please feel free to reach out directly to HR to discuss any more concerns.

Explore other reviews about Echo Global Logistics

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

great work culture, hybrid, lots of room for growth

Cons

Commute due to the location and parking

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Quarterly bonus of 1.5% of gross profit on accounts managed. No sales activities needed.

Cons

Accounts and sales representatives managed are allocated by sales operations manager and representatives, so it can be based on luck and the actual sales representatives you are able to work under. Organized in pod structure - sales operations team working within sales team.

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