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Echo Global Logistics

Engaged Employer

Echo Scottsdale: Poor leadership, low morale, & zero advancement opportunity - National Account Manager Echo Global Logistics Employee Review

1.0
Nov 1, 2014
Recommend
CEO approval
Business Outlook

Pros

There are opportunities for travel at times which can be fun. The 401K is appreciated, although the match is pretty minimal. Can be a good first job to transition you into a 'real job' because of its decent location in Old Town, lack of a dress code, and younger average age. I'm sure (I hope) the corporate office is a much more professional environment that truly has their employee's best interests at heart as well as the shareholders and customers, however, that is unfortunately not the case in Scottsdale.

Cons

I want to start by saying, heed this warning if considering employment. Management will try and get you to dismiss it as a 'disgruntled ex-employee' but, again, not the case. I have seen more quality employees leave this office specifically due to the middle/senior management and lack of true leadership than in my time with any other company. Management makes promises that turn out to be blatant lies and barely even attempt to hide it. This includes but is not limited to the following; running sales spiffs that never pay out, promising reps to 'just keep doing what you're doing and we will take care of you', phantom team bonuses at manager's discretion that are kept as dangling carrots and dispersed (or not dispersed) without explanation. They fully expect 10 hour days from all of their reps. Employees will literally sit there staring at each other hoping one of the others will leave first to earn the wrath of the managers well past their actual shift is done, honestly, I am not even sure if that is legal. There are a few lucky sales reps (about 2-3 to be exact) that found their success years ago and the entire rest of the office revolves around making those few reps large amounts of money while no one else sees a dime of it. If you were not one of those first few reps - you will likely not find success financially at this branch. As far as upward mobility, good luck. You are essentially isolated across the country from the corporate office with a small office of support staff. The best you can even hope to become is a low-level supervisor role with no authority to make impactful decisions. Only other option is to move across the country to Chicago to find alternatives at the corporate office, however, they do not offer any moving stipend to help.

Explore other reviews about Echo Global Logistics

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

My time at ECHO was phenomenal, we had an incredible team, a fearless leader and my peers were intelligent, hard working and driven. The company was growing, going into new verticals and hiring both in Chicago and across our regional offices. After COVID the office was too large so they downsized into a really cool industrial modern office. Each desk was outfitted with multiple large monitors and if you need anything tech wise, it was easy to get. They held annual winter parties that were fun and a great way to meet employees in other orgs. Being in HR I was not as involved in the Sales or revenue building activities but I did work closely with the hiring leaders who were excellent. Overall, the company was always looking to improve it's hiring practices and the senior leadership was committed to making ECHO more diverse, which was great to see, and really encouraging.

Cons

I joined at a peak time in ECHO's history and the company was riding a wave of momentum. Unfortunately the good times were fading and the business really started to struggle post supply chain boom. I never got the feeling that the sales team had much energy, there was very little socializing and when you walked by the sales teams, you could hear a pin drop, seemed like most team members were doing very little. It's clear the company was not doing well and instead of shaking things up, nothing really changed. The business was failing and layoffs were constant.

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home friendly Continuous education Great staff Good communication with teams

Cons

Layoffs due to company changes (eradication of job titles and not moving people to other areas to continue work)

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