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      EchoStar

      Engaged Employer

      EchoStar reviews

      Was great... hope it will be again - Customer Service Representative (CSR) EchoStar Employee Review

      3.0
      Nov 23, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      They change too often... pto, cupcakes

      Cons

      Hypocrisy, broken promises, retaliation, changes without notification

      avatar
      EchoStar Response
      7mo
      We appreciate you taking the time to provide this candid feedback and share your hope that the company will be great again. We are deeply concerned by the serious allegations you raised, particularly those regarding unfair treatment and the perceived lack of trust and follow-through. We also acknowledge your frustration concerning the instability of policies and the lack of communication around changes, including those related to time away from work. We maintain a strict policy against any form of unfair or retaliatory action. Given the gravity of these claims, we strongly encourage you to reach out to us confidentially at peopleoperations@dish.com. We want to understand your situation thoroughly so we can address these matters directly and appropriately.

      Explore other reviews about EchoStar

      5.0
      May 30, 2026
      It manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of opportunity to move around to different departments and try new things.

      Cons

      Not very flexible work life balance

      avatar
      EchoStar Response
      1mo
      It is wonderful to hear that you found so many avenues for internal mobility and enjoyed exploring different departments during your time with us. Fostering a workplace where employees can try new things and chart diverse career paths is something we deeply value. We also appreciate you raising your concerns regarding scheduling flexibility. Finding the right harmony between operational needs and individual work-life balance is a continuous focus for us, and insights like yours are incredibly helpful as we work to enhance our overall employee experience.
      4.0
      Jul 2, 2026
      Advanced tech
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great perks, overtime available at times, great co workers and love helping customers

      Cons

      Customers yelling at you at 7am before you’ve had your morning coffee, some supervisors micromanaging, the fact that you have to promote promote promote even when customers flat out say no some supervisors want you to keep pushing and that’s honestly a problem for me, if they say no it’s no, we are not in the sales dept. I understand that their numbers are also important but sometimes the pressure is too much, so much so that sometimes I just feel like getting another job if I’m being honest, and I honestly love it but some supervisors do too much, we not only have advanced tech but starlink customers that we have to help, we have a certain time limit for starlink and agents offering starlink to customers then saying” you can call to cancel tomorrow” adds more pressure because now they don’t want you to assist the customer in cancelling now it’s just tickets, tickets is not enough for customers they want a solution not some ticket that’s not going to get them a resolution in a timely manner.

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