Eh. - Software Engineering EchoStar Employee Review

2.0
Aug 23, 2013
Recommend
CEO approval
Business Outlook

Pros

It's a great place to start. Often your roles are pretty defined and you have a support system in place for many of the rookie mistakes that you will catch yourself making at the beginning of your career. Many opportunities for continuing education both on-the-job and through tuition reimbursement. They give software engineers some excellent computing resources. They are unmatched for job stability. If you know how to work the stock purchase plan, 401k, your experience here can be very lucrative. There are some very smart people whose brains you can pick, if you know how to look for them. Raises aren't the best, but the people who really step-up are recognized.

Cons

It feels very much like we're trying to keep up with 'today' by using yesterday's tools and technologies. This is owed widely by the leadership direction and culture reinforced throughout the company of upper-management where mistakes are 'punished' (nothing more than maybe yelling and needing to work a weekend--or several), but a direction forward---or that even forward is something we want-- does not seem to be communicated throughout the campus. When we're operating on the "don't make a mistake" level, it's just easier not to make waves than it is to crack eggs and make omelettes. It becomes a bit frustrating as we see the advances in technology outside of our company, and while we have some excellent tricks up our sleeve---TV seems to be an industry in flux and I don't feel confident we can adapt or change to it if even the simplest mimicry of other industry titans right now can't be emulated throughout our products. Advancement opportunities are both good and bad. While it seems we're always adding strata of managers making the lower rungs even lower while the higher rungs never seem to disappear--- some very key contributors have gotten increases in titles and I assume salary. At times these key contributors seem to contribute at the expense of a work-life balance or if they're lucky, just being incredibly gifted. Last thing, is that any time you get many layers of management as well as a company this large, rules get laid down, decisions get made, and often without full knowledge of the processes it involves. It can be very dilbert-worthy at times. The only problem is that the culture from the very top, and you can see it percolating down through the management---people need to be called to task if something breaks which can be problematic given the tight software release (test?) cycle and the complexity of the codebase. In the end, very few people find themselves inspired to excel past one curmudgeonly boss to get to the next even more curmudgeonly boss.

Explore other reviews about EchoStar

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of opportunity to move around to different departments and try new things.

Cons

Not very flexible work life balance

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EchoStar Response
1mo
It is wonderful to hear that you found so many avenues for internal mobility and enjoyed exploring different departments during your time with us. Fostering a workplace where employees can try new things and chart diverse career paths is something we deeply value. We also appreciate you raising your concerns regarding scheduling flexibility. Finding the right harmony between operational needs and individual work-life balance is a continuous focus for us, and insights like yours are incredibly helpful as we work to enhance our overall employee experience.
4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great perks, overtime available at times, great co workers and love helping customers

Cons

Customers yelling at you at 7am before you’ve had your morning coffee, some supervisors micromanaging, the fact that you have to promote promote promote even when customers flat out say no some supervisors want you to keep pushing and that’s honestly a problem for me, if they say no it’s no, we are not in the sales dept. I understand that their numbers are also important but sometimes the pressure is too much, so much so that sometimes I just feel like getting another job if I’m being honest, and I honestly love it but some supervisors do too much, we not only have advanced tech but starlink customers that we have to help, we have a certain time limit for starlink and agents offering starlink to customers then saying” you can call to cancel tomorrow” adds more pressure because now they don’t want you to assist the customer in cancelling now it’s just tickets, tickets is not enough for customers they want a solution not some ticket that’s not going to get them a resolution in a timely manner.

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EchoStar Response
4d
It is incredibly heartening to know that you enjoy working with your colleagues and find true fulfillment in assisting our customers. We are also glad that our employee perks and overtime opportunities have been a positive aspect of your time with us. At the same time, we hear your concerns loud and clear regarding the intense pressure surrounding promotional metrics and the difficulties of managing complex customer service tickets under strict time constraints. Our goal is to provide a supportive environment where our frontline teams feel thoroughly appreciated and properly equipped, rather than overwhelmed. Your honest perspective regarding how metrics are communicated during team meetings gives us a clear area to focus on as we continuously strive to refine our workplace culture and operational balance. We genuinely appreciate you sharing your experience to help us grow into a better company.
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