EchoStar is a leading-edge high-tech telecommunications company where you can make a difference. - Engineer EchoStar Employee Review

5.0
Nov 15, 2013
Recommend
CEO approval
Business Outlook

Pros

1. Working for an innovative, high-tech company that invests heavily in leading edge technology to stay ahead of the curve. Satellites, Linux, server farms everywhere, virtual machines, endless applications, tools and software. This is truly a technology playground. 2. There are many opportunities to make a difference. From small projects to long-term missions, if you have the ambition, you can excel and make a name for yourself here. 3. Compared to my previous positions, the work-life balance here is superb. Most managers are satisfied if you work a solid eight hours. 4. Most managers are very reasonable when it comes to performance expectations and workload. 5. Most of the employees here are great people to work with.

Cons

1. Can't think of many negatives of working here but I'll try: 2. The benefits are average (not bad but not great). For example, the health insurance plans have fairly high deductibles before the plans start paying and you get 2 weeks vacation for the first 5 years. Again, not terrible but not great. 3. Some of the locations are difficult to travel to (satellite uplink facilities) or surrounded by lots of traffic (Inverness in Denver). 4. Some of the employees are disgruntled and I wish they would just leave and find a job that they like instead of spreading their negativity around.

Explore other reviews about EchoStar

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of opportunity to move around to different departments and try new things.

Cons

Not very flexible work life balance

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EchoStar Response
1mo
It is wonderful to hear that you found so many avenues for internal mobility and enjoyed exploring different departments during your time with us. Fostering a workplace where employees can try new things and chart diverse career paths is something we deeply value. We also appreciate you raising your concerns regarding scheduling flexibility. Finding the right harmony between operational needs and individual work-life balance is a continuous focus for us, and insights like yours are incredibly helpful as we work to enhance our overall employee experience.
4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great perks, overtime available at times, great co workers and love helping customers

Cons

Customers yelling at you at 7am before you’ve had your morning coffee, some supervisors micromanaging, the fact that you have to promote promote promote even when customers flat out say no some supervisors want you to keep pushing and that’s honestly a problem for me, if they say no it’s no, we are not in the sales dept. I understand that their numbers are also important but sometimes the pressure is too much, so much so that sometimes I just feel like getting another job if I’m being honest, and I honestly love it but some supervisors do too much, we not only have advanced tech but starlink customers that we have to help, we have a certain time limit for starlink and agents offering starlink to customers then saying” you can call to cancel tomorrow” adds more pressure because now they don’t want you to assist the customer in cancelling now it’s just tickets, tickets is not enough for customers they want a solution not some ticket that’s not going to get them a resolution in a timely manner.

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EchoStar Response
2d
It is incredibly heartening to know that you enjoy working with your colleagues and find true fulfillment in assisting our customers. We are also glad that our employee perks and overtime opportunities have been a positive aspect of your time with us. At the same time, we hear your concerns loud and clear regarding the intense pressure surrounding promotional metrics and the difficulties of managing complex customer service tickets under strict time constraints. Our goal is to provide a supportive environment where our frontline teams feel thoroughly appreciated and properly equipped, rather than overwhelmed. Your honest perspective regarding how metrics are communicated during team meetings gives us a clear area to focus on as we continuously strive to refine our workplace culture and operational balance. We genuinely appreciate you sharing your experience to help us grow into a better company.
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