If you're in the right area, this company can be 'ok' - Senior Software Engineer EchoStar Employee Review

2.0
Nov 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Very stable employment. In certain areas, the work can be very cutting-edge In certain areas (ExpressVu), they can be reasonable about expected work and project management.

Cons

The respect for people in other groups or as employees can be nonexistent at times, on all ladders of the company. In one company all-team-meeting, the CEO was asked about the employees working 12-hour days in a Pennsylvania-based facility, and his response was "it's great you have the work." and really didn't see their problem of, "hey, we would like to go home" as stated in the question. Group-to-group, internally, the game of "ask for everything like you needed it yesterday whether you do or not" happens entirely too often. Within the software group doing the flagship set-top-boxes for Dish, unbelievably unrealistic deadlines are made in some effort to drive a product and 'incentivize' working weekends. In the end, software engineering becomes an exercise in managing technical debt and covering-up bugs or hacking things together so you get your evenings and weekends back from overpromises of management. Don't think for a second your heroics will be rewarded when it comes time for raises. Quite a bit of the problems have to do with the fact that it's a hardware engineering company, and software is usually the last thing between a product collecting dust and generating revenue---I don't think that is ever going to change. I had said in a previous review that this is a good place to start your career, and, I'm not sure that is entirely accurate. It's good in that it's a stable job with very minimal politics at the entry-level. It's bad in that the development of maturity as a software engineer, is lacking. Things like estimation, architecture, and maturity in product-ownership can be hard to develop if you don't go out on-a-limb and get it yourself. ...but overall, at the end of the day, it's not a horrific place to work if you need the money.

Explore other reviews about EchoStar

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of opportunity to move around to different departments and try new things.

Cons

Not very flexible work life balance

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EchoStar Response
1mo
It is wonderful to hear that you found so many avenues for internal mobility and enjoyed exploring different departments during your time with us. Fostering a workplace where employees can try new things and chart diverse career paths is something we deeply value. We also appreciate you raising your concerns regarding scheduling flexibility. Finding the right harmony between operational needs and individual work-life balance is a continuous focus for us, and insights like yours are incredibly helpful as we work to enhance our overall employee experience.
4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great perks, overtime available at times, great co workers and love helping customers

Cons

Customers yelling at you at 7am before you’ve had your morning coffee, some supervisors micromanaging, the fact that you have to promote promote promote even when customers flat out say no some supervisors want you to keep pushing and that’s honestly a problem for me, if they say no it’s no, we are not in the sales dept. I understand that their numbers are also important but sometimes the pressure is too much, so much so that sometimes I just feel like getting another job if I’m being honest, and I honestly love it but some supervisors do too much, we not only have advanced tech but starlink customers that we have to help, we have a certain time limit for starlink and agents offering starlink to customers then saying” you can call to cancel tomorrow” adds more pressure because now they don’t want you to assist the customer in cancelling now it’s just tickets, tickets is not enough for customers they want a solution not some ticket that’s not going to get them a resolution in a timely manner.

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EchoStar Response
6d
It is incredibly heartening to know that you enjoy working with your colleagues and find true fulfillment in assisting our customers. We are also glad that our employee perks and overtime opportunities have been a positive aspect of your time with us. At the same time, we hear your concerns loud and clear regarding the intense pressure surrounding promotional metrics and the difficulties of managing complex customer service tickets under strict time constraints. Our goal is to provide a supportive environment where our frontline teams feel thoroughly appreciated and properly equipped, rather than overwhelmed. Your honest perspective regarding how metrics are communicated during team meetings gives us a clear area to focus on as we continuously strive to refine our workplace culture and operational balance. We genuinely appreciate you sharing your experience to help us grow into a better company.
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