Apr 30, 2020
Edaptive Computing Response
6yThank you for taking the time to provide your feedback. We’re saddened and concerned that you couldn’t list any positive aspects about your time with ECI. Most reviewers, even those less than 5 stars, still talk about some positive experiences they’ve had working with their Team ECI colleagues, the stability around our contracts, and the ability to work with new and exciting technology. We obviously wish you had some of these experiences to share as well, but it appears there just wasn’t a good culture fit, and we hope you were able to find employment elsewhere that is more your style.
We did want to clear up one point you made. We have never asked any employee to leave a positive review. Our message to all of Team ECI has consistently been to please provide us with all feedback, positive or negative, so that we have a complete understanding of what we are doing well and where we should make changes. We simply asked that our many team members who have had positive experiences with ECI share those positive experiences on Glassdoor and other employment related sites, to share those with prospective employees. This directly follows the guidance that Glassdoor provides companies, and all the recent positive reviews are real Team ECI members who have shared their positive experiences.
Regarding your comment about processes, Team ECI is continually evolving our processes based on a series of quantifiable metrics and feedback from team members. Every member of the team has the ability to submit ideas to improve the process and each suggestion is reviewed by a special process team. Our processes are continually being tweaked to support the growth we’ve experienced.
Thanks again for your feedback! We would have liked to discuss these with your while you were still part of our team, rather than hearing them for the first time now. But regardless, we wish you all the best in your future endeavors!