Modern Benefits, Traditional Leadership Problems - Anonymous employee Edenred Employee Review

1.0
Dec 8, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

• The benefits are truly strong, especially anything coming through Reward Gateway. • The RG team brought modern thinking and a level of competence that stood out.

Cons

Constant leadership shakeups led to cuts that hit the RG side hard and created long-term instability. • Promotions often felt tied to who navigated internal politics best rather than who was actually performing. • There was a very obvious push from leadership for employees to leave Glassdoor reviews, and it didn’t feel natural or voluntary. • Direction from management was inconsistent, unclear, and frequently changed without warning. • I often felt unsupported by my direct leadership and left to figure things out alone. • Compensation was below market, and the reasoning behind who received raises seemed unclear.

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Edenred Response
5d
Thank you for taking the time to share your feedback. We appreciate your recognition of our benefits offerings and the positive impact that members of the team had on your experience. We are sorry to hear that organizational changes, communication, career progression, compensation, and leadership support did not meet your expectations during your time with US Benefits & Engagement. As our business continues to evolve, we recognize the importance of providing clear communication, fostering stability where possible, supporting employees through change, and ensuring transparent talent and compensation processes. Feedback such as yours helps us better understand where we can improve and reinforces the importance of equipping leaders to effectively support their teams. We appreciate your contributions during your time with the organization and thank you for sharing your perspective.

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5.0
Apr 30, 2026
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Pros

A company with a special energy, a talent group of fighters in good spirit, great ambitions and greater people

Cons

The pain after big growth, to much control and push back

3.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent culture with flexibility around working remote.

Cons

continuous challenges regarding personnel changes and ability to move upward.

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Edenred Response
5d
Thank you for taking the time to share your feedback and for recognizing the flexibility and positive aspects of our culture. We understand that periods of organizational and personnel change can create challenges, particularly when it comes to career growth and advancement opportunities. We are continuously working to strengthen our talent development processes, create clearer pathways for progression, and support employees as the business evolves. We appreciate your contributions during your time with Edenred Pay and wish you continued success in your future endeavors.
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