CSI Overpromises and Underdelivers, Compensation below market in ANY role - Sales Edenred Employee Review

1.0
Dec 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Strong company to work for. Great people work there and are very loyal. Strong partnerships in the space and a well-respected company. You'll learn a ton about payments!

Cons

Lacking innovation even though it's in the name... This company will likely suffer in the coming years as competitors are miles ahead of them, but they don't see it. Management will pretend to listen to your ideas/suggestions but never take you seriously. You will get excited about the commission plans but likely make almost nothing. Compliance is hyper strict, and it seems like they enjoy shutting down your deals. Brown nosers flourish here. Management is highly underqualified. All employees don't seem to realize they would be able to make double their salary elsewhere. You'll never get a raise in your base salary despite superior performance. Never. Ever. The account management team that handles your accounts after you close them are way overworked, because they refuse to hire the right amount of people. Since they are overworked, there's a good chance your client will leave because they didn't get serviced correctly. Good salespeople tend to leave with a "this was a mistake" mentality after a year. They are very very cheap when it comes to spending money, even if it will make them more money in the long run. The marketing department isn't knowledgeable on how to drive leads into the business. Lots of manual processes that could easily be fixed but nobody takes action. Overall, a nightmare of a company to work for but you don't realize it until you leave. It's a slow burn.

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Edenred Response
3y
Thank you for your valuable comments. We are always seeking to improve working conditions and compensation for our employees. While we feel our sales compensation plans are beyond market competitive, we will continue to monitor and craft ways to ensure our top performers are compensated as such.

Explore other reviews about Edenred

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with a special energy, a talent group of fighters in good spirit, great ambitions and greater people

Cons

The pain after big growth, to much control and push back

3.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent culture with flexibility around working remote.

Cons

continuous challenges regarding personnel changes and ability to move upward.

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Edenred Response
4d
Thank you for taking the time to share your feedback and for recognizing the flexibility and positive aspects of our culture. We understand that periods of organizational and personnel change can create challenges, particularly when it comes to career growth and advancement opportunities. We are continuously working to strengthen our talent development processes, create clearer pathways for progression, and support employees as the business evolves. We appreciate your contributions during your time with Edenred Pay and wish you continued success in your future endeavors.
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